After 13 years of developing policies and procedures, eLearning tools, and performing usability studies of on-line resources, Tony Snider founded eDocumentIT. The company’s method of developing and testing on-line tools relies upon the user experience, which focuses on the way in which a person interacts with the user facing. eDocumentIT has been strongly involved in best practices benchmarking in a highly visible and regulatory industry. Snider has presented at the National Investment Company Service Association, the Investment Company Institute, the International Society for Performance Improvement, and Lavacon. He cofounded intrabest.org and is a member of the Project Management Institute, and the Usability Professionals' Association.